Virgin Media Contact Number

By Dan T on 23/01/2017 in Telecoms, TV & Broadband
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 0843 168 0452

Calls to this number will cost 7p per minute plus your companies access charge. All Helpline Numbers provide a call forwarding service which will directly connect you through to Virgin Media. You can call the Virgin Media Contact Number on 0843 168 0452. We are in no way associated with any of the companies listed on this website.

Call the Virgin Media Contact Number Today

Call the Virgin Media Contact Number on 0843 168 0452This huge British company provides customers with broadband, telephones and television services. With a headquarters based in Hampshire, this well-known business continues to capitalise on a huge chunk of the market.

Regardless of whether a consumer is looking to get information on sales, or simply query about their television box, broadband, landline or mobile phone service, it can all be done over the telephone with the Virgin Media contact number.

If you need to speak with a customer service adviser regarding your account you can call the Virgin Media number on 0843 168 0452. Lines are open 08:00 to midnight, 7 days a week.

Alternative Virgin Media Phone Numbers

Department Contact Number Opening Hours
Accounts & Billing 0843 168 0452 or 0345 454 1111 08:00 - Midnight, 7 days a week
Broadband / TV / Phone 0843 168 0452 or 0345 454 1111 08:00 - Midnight, 7 days a week
Report a Fault 0843 168 0452 or 0345 454 1111 08:00 - Midnight, 7 days a week
Report a Stolen / Lost Mobile 0345 6000 789 08:00 - Midnight, 7 days a week
Virgin Media Complaints 0843 168 0452 or 0345 454 1111 08:00 - Midnight, 7 days a week

About Virgin Media

This UK based telecommunications company rivals Sky TV as they both roam the same industry, offering media for all customers that require television, Internet, mobile phones and fixed lines. They formed in 2006 when two already established companies came together, both NTL and Telewest merged to display a new ground-breaking service in the market.

This giant television set business were the first to dip their toes into the four big services, ensuring they were known as the first ‘quadruple play’ company. It means that they offered television services, a mobile phone, landline and the Internet.

Virgin Media is one of the biggest telecommunication companies in the world and with their services spreading across the globe, you can imagine that many consumers have a number of enquiries, questions and services that need solutions.

That’s why the phone can sometimes work as the best source of problem solving; they have a number of different departments that make it nice and easy for all callers to reach the appropriate staff without any hassle. Phone up some of the numbers you need with ease and ensure you look for the correct phone line for Virgin.

Many are aware of the well-documented fall out with Sky, Virgin broadcasts a number of different Sky channels and when they stumbled on negotiations their relationship soon went downhill. Virgin Media had rights to host non-premium Sky channels, but when that expired in 2007, they failed to come up with a new agreement. With an on going back and fourth, they eventually came to an agreement in 2008. In the midst of those two pivotal dates, Virgin accused Sky of trying to monopolise the market and attempting to convince consumers to switch.

Reasons to Contact Virgin Media

All problems, issues or enquiries are valid reasons to get in touch with the official Virgin contact numbers, so you shouldn’t hesitate if you feel the need to get in touch with their phone numbers. If you can resolve them before ringing by searching for help on Google or checking our our frequently asked questions below, then that could save you time. Otherwise the quickest and easiest way to get answers to your questions is to call the Virgin phone number and ask any relevant questions.

So what reasons could there be to call Virgin Media?

  • Report a lost or stolen mobile phone or device
  • A query about your current or past bill
  • Making changes to your account
  • Downgrading or upgrading your mobile phone service
  • Making a change to your television package
  • Adding or subtracting from your current all-round deal
  • Activating a device
  • Ask general questions
  • Ask about occurring problems such as freezing or errors
  • General questions and the need for more details

Virgin Media Technical Support

Receiving quality step-by-step assistance is just a phone call away and the great thing about thing about having an expert on the other end of the call is that you can ask away. Troubleshooting is made simple when on the phone, and that’s why Virgin offer their troubleshoot and technical support line to ensure that all problems can be rectified immediately. Calling 0843 168 0452 will direct you through to a menu where you can choose to speak with one of the engineers or technical support team agents.

Alternatively current customers with Virgin Media phone or mobile can simply dial 150 on their handset and get straight through to their desired team. Who should call the Virgin technical and troubleshooting number? If you are having difficulties with your picture, if your box is freezing, if you can’t access a channel or you need to report damage, then this department should be contacted.

You can get in touch on the above number between 8am and midnight, seven days a week.

Virgin Media Mobile

Virgin specialise in a number of industries, their telecommunications showcase services that highlight their significance in television, broadband and as a mobile phone service provider.

Those that have a handset contract or tariff with Virgin should call this number if any problems or queries occur. The Virgin Mobile contact number is 0843 168 0452 or if you are unable to get through on this number you can call 0345 600 0789 and it can be contacted for a number of reasons. To report a stolen or lost mobile, a potential upgrade, downgrade, tariff information and much more.

Making a Complaint

You can call the Virgin Media contact number on 0843 168 0452 to log your complaint or call the official Virgin Media number on 0345 454 1111. It’s never something that any of us like doing, but when the process is smooth it makes things far easier. If you have a complaint to make about your television service, the speed of your broadband or just a general complaint about the whole service that you’ve received, then it’s best to get the complaint filed on an official platform and you can guarantee that Virgin Media will record all calls.

It will then go on record and if it’s not rectified, you still have a reference on record that shows you tried to resolve the problem as early as possible. However big or small a problem is, be sure to be vocal about it and the fantastic team at Virgin will no doubt make up for it straight away. It’s not unheard of for consumers to receive half price deals as a conclusion or even a few free movies or sports package.

If you’d rather write to their complaints department then simply post to the following address:

Complaints
Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9ZJ
United Kingdom

Other ways to Contact Virgin Media

The quickest and easiest way to get in touch is via the telephone with the numbers provided above, or alternatively you can write to them via post or even get and touch through the official website and social outlets too.

Address

Virgin Media Limited,
Bartley Wood Business Park,
Bartley Way,
Hook,
RG27 9UP,
United Kingdom.

Social Media

Facebook

Twitter

Website

help.virginmedia.com

Full List of Virgin Media Channels

Entertainment

  • 100: Virgin Media Previews
  • 101: BBC One
  • 102: BBC Two
  • 103: ITV
  • 104: Channel 4
  • 105: Channel 5
  • 106: BBC Three (No longer broadcasting but remains on EPG as a link to BBC3 online content for TiVo customers)
  • 107: BBC Four
  • 108: BBC One HD
  • 109: Sky 1 HD
  • 110: Sky 1
  • 111: Sky Living HD
  • 112: Sky Living
  • 113: ITV HD
  • 114: ITV +1
  • 115: ITV2
  • 116: ITV2 +1
  • 117: ITV3
  • 118: ITV4
  • 119: ITVBe
  • 120: ITVBe +1
  • 121: Sky 2
  • 122: Sky Arts
  • 123: Pick
  • 124: Gold
  • 125: W
  • 126: alibi
  • 127: Dave
  • 128: Drama
  • 129: Really
  • 130: alibi +1
  • 131: W +1
  • 132: Comedy Central
  • 133: Comedy Central +1
  • 134: MTV
  • 135: Syfy
  • 136: Syfy +1
  • 137: Universal Channel
  • 138: Universal Channel +1
  • 139: Challenge
  • 140: Sky Living +1
  • 141: Channel 4 HD
  • 142: Channel 4 +1
  • 143: 4seven
  • 144: E4
  • 145: E4 HD
  • 146: E4 +1
  • 147: More4
  • 148: CBS Reality
  • 149: Horror Channel
  • 150: Channel 5 HD
  • 151: 5STAR
  • 152: My5
  • 153: 5 USA
  • 154: Spike
  • 155: Channel 5 +1
  • 156: E!
  • 157: FOX
  • 158: FOX +
  • 159: Local TV Channel
  • 160: Real Lives
  • 161: BBC Alba
  • 162: BBC Two HD
  • 163: BBC Four HD
  • 164: Universal Channel HD
  • 165: Syfy HD
  • 166: S4C
  • 167: TLC
  • 168: TLC HD
  • 169: TLC +1
  • 170: I.D.
  • 171: I.D. +1
  • 172: Quest
  • 173: Quest +1
  • 174: ITV3 +1
  • 175: ITV4 +1
  • 176: ITV2 HD
  • 177: ITV3 HD
  • 178: ITV4 HD
  • 179: ITVBe HD
  • 180: Challenge +1
  • 181: Comedy Central HD
  • 182: Comedy Central Extra
  • 183: MTV HD
  • 184: BET
  • 185: 5 USA +1
  • 186: 5STAR +1
  • 190: Gold +1
  • 191: W HD
  • 192: CBS Action
  • 193: Sony Channel
  • 194: Dave HD
  • 195: More4 HD
  • 196: More 4 +1
  • 197: CBS Drama
  • 198: YouTube
  • 199: FOX HD
  • 200: alibi HD
  • 201: CBS Reality +1
  • 202: Horror Channel +1
  • 203: 4Seven HD
  • 204: Netflix
  • 206: Sky Arts HD
  • 207: Real Lives +1
  • 208: Lifetime
  • 209: Lifetime HD
  • 210: hayu
  • 211: Dave ja vu
  • 212: TruTV
  • 213: DMAX
  • 214: DMAX +1

Factual

  • 245: Yesterday
  • 246: Yesterday +1
  • 247: Eden
  • 248: Eden +1
  • 249: Eden HD
  • 250: Discovery Channel
  • 251: Discovery Channel HD
  • 252: Discovery Channel +1
  • 256: Animal Planet
  • 257: Animal Planet HD
  • 258: Animal Planet +1
  • 259: Discovery Science
  • 260: Discovery Science +1
  • 261: Discovery Turbo
  • 262: Discovery History
  • 263: Discovery History +1
  • 264: Nat Geo Wild
  • 265: Nat Geo Wild HD
  • 266: National Geographic Channel
  • 267: National Geographic Channel +1
  • 268: National Geographic Channel HD
  • 269: Community Channel
  • 270: History
  • 271: History +1
  • 273: H2
  • 274: H2 HD
  • 275: CI
  • 276: PBS America
  • 277: Forces TV

Lifestyle

  • 278: Good Food
  • 279: Good Food +1
  • 280: Good Food HD
  • 281: Home
  • 282: Home +1
  • 284: Discovery Home & Health
  • 285: Discovery Home & Health +1
  • 286: Discovery Shed
  • 287: GOD Channel
  • 290: GINXeSports TV
  • 291: Food Network
  • 292: Travel Channel

Music

  • 300: VTV Music On Demand
  • 310: MTV Music
  • 311: MTV Live HD
  • 312: MTV Hits
  • 313: MTV Base
  • 314: MTV Dance
  • 315: MTV Rocks
  • 316: VH1
  • 317: Viva
  • 330: 4Music
  • 335: The Box
  • 336: Kiss
  • 337: Box Hits
  • 338: Box Upfront
  • 340: Magic
  • 342: Kerrang! TV
  • 343: Vintage TV
  • 344: Vevo
  • 345: Clubland TV

Movies

  • 400: Virgin Movies Previews
  • 401: Sky Cinema Premiere
  • 402: Sky Cinema Premiere +1
  • 403: Sky Cinema Hits
  • 404: Sky Cinema Greats
  • 405: Sky Cinema Disney
  • 406: Sky Cinema Family
  • 407: Sky Cinema Action & Adventure
  • 408: Sky Cinema Comedy
  • 409: Sky Cinema Crime & Thriller
  • 410: Sky Cinema Drama & Romance
  • 411: Sky Cinema Sci Fi & Horror
  • 412: Sky Cinema Select
  • 415: TCM
  • 416: TCM HD
  • 417: TCM +1
  • 419: Movies 24
  • 420: Movies 24+
  • 424: True Movies 1
  • 425: Movie Mix
  • 426: Movies4Men
  • 428: Film4
  • 429: Film4 HD
  • 430: Film4 +1
  • 431: Sky Cinema Premiere HD
  • 433: Sky Cinema Hits HD
  • 434: Sky Cinema Greats HD
  • 435: Sky Cinema Disney HD
  • 436: Sky Cinema Family HD
  • 437: Sky Cinema Action & Adventure HD
  • 438: Sky Cinema Comedy HD
  • 439: Sky Cinema Crime & Thriller HD
  • 440: Sky Cinema Drama & Romance HD
  • 441: Sky Cinema Sci Fi & Horror HD
  • 442: Sky Cinema Select HD

Sport

  • 501: Sky Sports 1 HD
  • 502: Sky Sports 2 HD
  • 503: Sky Sports 3 HD
  • 504: Sky Sports 4 HD
  • 505: Sky Sports 5 HD
  • 506: Sky Sports News HQ HD
  • 507: Sky Sports Mix HD
  • 508: Sky Sports F1 HD
  • 511: Sky Sports 1
  • 512: Sky Sports 2
  • 513: Sky Sports 3
  • 514: Sky Sports 4
  • 515: Sky Sports 5
  • 516: Sky Sports News HQ
  • 517: Sky Sports Mix
  • 518: Sky Sports F1
  • 521: Eurosport 1 HD
  • 522: Eurosport 2 HD
  • 523: Eurosport 1
  • 524: Eurosport 2
  • 526: MUTV
  • 527: BT Sport 1 HD
  • 528: BT Sport 2 HD
  • 529: BT Sport 3 HD
  • 530: BT Sport ESPN HD
  • 531: BT Sport 1
  • 532: BT Sport 2
  • 533: BT Sport 3
  • 534: BT Sport ESPN
  • 535: At The Races
  • 536: Racing UK
  • 544: Liverpool FC TV
  • 545: Motors TV
  • 546: Box Nation
  • 548: BT Sport Showcase
  • 551: Premier Sports
  • 552: Bike

News

  • 601: BBC News
  • 602: Sky News
  • 603: Sky News HD
  • 604: BBC News HD
  • 605: BBC Parliament
  • 607: CNN International
  • 609: Bloomberg
  • 613: CNBC Europe
  • 620: Euronews
  • 621: NDTV 24×7
  • 622: Al Jazeera English
  • 624: France 24

Above you’ll find examples of the channels that are hosted by the Virgin television services, with a whole range for sport, documentaries, entertainment and much more. Not all of their channels are listed, as they also boast a whole kids’ list and much more.

Frequently Asked Questions

If you have a question but want to solve it without phoning, then find out if somebody has had a similar query in the past.

How is Virgin Media Installed?

An engineer can come out an install your service, so be sure to ask about this upon ordering. But, you can opt for a quick and easy option with Quick Start self-installation.

Where is the Virgin Media Call Centre Based?

Their centres aren’t solely based in one area, they have several UK call centres as well as offices in India and other off-shore destinations.

Can I Get Virgin in my Area?

Click here to find out if the service you require is available in your post code.

What’s the Virgin Media Number?

If you are looking for the Virgin Media phone number you can call 0843 168 0452, 8am to midnight 7 days a week.

Are All Helpline Numbers Associated with Virgin Media?

No, All Helpline Numbers provide an online directory and call forwarding service only and are in no way associated with Virgin Media. All information on this webpage can be found freely in the public domain.

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Dan TView all posts by Dan T

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