Vodafone Contact Number

By Dan T on 30/01/2017 in Telecoms, TV & Broadband
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 0843 903 1118

Calls to this number will cost 7p per minute plus your phone providers access charge.

About Vodafone

Vodafone are easily one of the best-known mobile phone providers in the UK. Offering pay as you go, monthly and SIM only deals with up to 4G coverage wherever you may be in the British isles, they’re also well known for providing some of the best smartphones and tablets on the market to customers at knock-down prices.

Vodafone Group plc may have only been around since 1991, but they are among the five biggest mobile networks in the world. They currently operate in 26 countries and are headquartered in London.

They are said to have assets to the value of around £133 billion, making them one of the most successful mobile networks in the wake of the cellphone boom of the past decade or two. Further to this, they have cemented themselves as one of the most reliable networks for UK customers.

Call the Vodafone Contact Number Today

Call the Vodafone Contact Number on 0843 903 1118If you are looking to contact Vodafone customer services can always do so via 0843 903 1118. This is the Vodafone contact number which will connect you to a member of staff who can handle your queries or forward you to your relevant department. Alternatively, you can call the relevant Vodafone telephone number you need from our guide below.

If you’re looking to buy a new phone, interested in a tablet or are simply looking for technical advice, Vodafone support can help. Simply take a look at our table of departmental contact numbers and you’ll find your way to a helpful and efficient member of the care team in no time at all.

Alternatively, the company also offers a hugely comprehensive online help guide, set up to allow customers to manage their own affairs and technical difficulties without having to wait to speak to an operative. However you need to contact them, Vodafone have made it very easy to do so.

Why might I need to contact Vodafone?

If you’re a new customer, you may want to order a handset, a tablet, accessories or more. As an existing customer, your reasons will be more varied. You may need technical support, advice on billing, or you may want to change your package entirely. Whatever the reason, a quick call to the relevant Vodafone contact number will be all you need to make. Here are just a handful of the main reasons customers call Vodafone regularly.

  • General enquiries
  • Technical support
  • Sales
  • Upgrades
  • Cancellations
  • Complaints
  • Website enquiries
  • Offers and deals
  • Payments and billing

While Vodafone customer services can help with a wide range of queries and concerns, it is helpful that their care centre is departmentalised into several areas so that you can easily find your way around. This means that you can only ever call the number that you need to ahead of time, saving you time in waiting to speak to a member of the team.

For your reference, we have included the various departments and contact numbers for Vodafone support below. Simply find the area you need to call, and you’ll be through to a member of their talented support staff in no time at all.

Alternative Vodafone Phone Numbers

Department Contact Number Opening Hours
General Enquiries 0843 903 1118 Monday to Sunday 08:00 - 21:00
Existing Customers 03333 040 191 or 0843 903 1118 Monday to Sunday 08:00 - 21:00
Join Vodafone 08080 408 408 or 0843 903 1118 Monday to Sunday 08:00 - 21:00

Making a complaint

While there is no dedicated Vodafone complaints telephone number in place at the moment, customers for both pay as you go and pay monthly are encouraged to call the Vodafone customer service number 0843 903 1118 in the first instance of any queries as this is the quickest and easiest method of logging a complaint. This means that there is every chance your complaint will be handled, addressed and resolved for you via telephone without you needing to take any further action. However, should you wish to pursue your concerns in writing, there are ways for you to do so.

Vodafone’s website is host to a code of practice which encourages you to fill out a web form if your needs cannot be met via telephone. This is a great opportunity to ensure that your concerns are put down in writing. Alternatively, a postal address for the Customer Relations team is also listed, meaning that if you need to send a letter, you can do so with ease.

For your information, we have included this address at the bottom of this page with other ways for you to contact the network.

FAQs

Where is my nearest Vodafone store?

Worry not – the website is host to a helpful store finder that will ensure you’re never too far from Vodafone’s customer helpline. Here, you can buy handsets, upgrade your phone, seek technical advice and buy accessories.

Where are Vodafone’s call centres based?

Call centres that you can reach via the Vodafone telephone number on 0843 903 1118 are based worldwide – as one of the biggest mobile networks globally, it is not surprising to know that they have covered a wide area to offer support. The country you connect to will depend upon your reason for calling, and the department that you dial.

What is my current plan?

For more information on your current package and deal, you can always manage your account via the Vodafone website. Alternatively, you can call the support line at any time to get more information on your services, coverage and more.

Why is my internet connection slow?

Vodafone strive to give customers the best possible connectivity when it comes to 3G and 4G. However, there may be occasions where your signal drops out, or there are problems in your area. If this is not the case, there may even be a fault with your device.

In any eventuality, a quick call to the right Vodafone phone number – 0843 903 1118 will ensure that you get the answers you need in no time at all – and staff will soon let you know whether or not it’s the network or indeed your phone that is at fault.

Other ways to contact Vodafone

Website

www.vodafone.co.uk

Address

Vodafone Limited

The Connection

Newbury

Berkshire

RG14 2FN

Social Media

As with all major UK networks, Vodafone can even be reached via social media for direct support – the best way to catch an adviser in this way is to follow them on Twitter.

About the Author

Dan TView all posts by Dan T

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