Wessex Water Contact Number

By Dan T on 27/01/2017 in Utilities
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 0843 903 1164

Calls to this number will cost 7p per minute plus your phone providers access charge.

About Wessex Water

Previously known as Wessex Water Services Limited, Wessex Water supplies water and sewerage utility services to a large area of South West England. Wessex Water are renowned for their customer service and in recent years they scored a 4.53 (5 being ‘very satisfied’) in a ‘Satisfaction by company survey.

However, if for any reason you need to contact them, you can find all the information you need right here, including the Wessex Water contact number and the Wessex Water customer service number.

Call the Wessex Water Contact Number Today

There may be any number of reasons you wish to use a Wessex Water helpline. For example, you may be calling regarding bills and accounts, or you may need some assistance with a water supply or sewerage query. You may even wish to leave feedback. Contact numbers for all of the above can be found below.

Department Wessex Water Contact Number Opening Times
Bills and accounts 0843 903 1164 or 0345 600 3600 Monday to Friday 08:00 - 18:00
Water supply and sewerage 0843 903 1164 or 0345 600 4600 Monday to Friday 08:00 - 18:00
General Enquiries 0843 903 1164 or 0345 600 4600 Monday to Friday 08:00 - 18:00

All of the Wessex Water helplines are operational on weekdays between the hours of 8am to 6pm.

If you would prefer to send an email, you can do so at the following addresses.

Bills and accounts – [email protected]

Water supply and sewerage – [email protected]

You can also to write to Wessex Water by sending a letter to their UK mailing address.

Operations Centre

Claverton Down Road

Claverton Down

Bath

BA2 7WW

Why not take a look at the Wessex Water social media pages? They can be found on both Facebook and Twitter.

Useful Info

There are many useful tools that can easily be found on the Wessex Water website that will tell you all you need to know about your water service. There is a whole section dedicated to help and advice and just a few of the sub-sections can be found below.

  • Save water – inside and outside the home.
  • The best way to report a leak.
  • How to avoid blockages.
  • How to report pollutions.
  • Find out what pipework you are responsible for.
  • What to do in an emergency.

Frequently Asked Questions

If you don’t have time to call the Wessex Water contact number 0843 903 1164, you may find the answer you are looking for in one of the frequently asked questions.

How hard is my water?

This can be found out by entering your postcode into the water quality checker on the website.

Does my water contain fluoride?

Wessex water do not apply fluoride to their water supply, however traces of it may occur naturally.

How do I know if I am on a water meter?

If your property has a water meter, there will be a meter serial number in the top right hand corner of your bill.

Where can I find plans of the pipework in my area?

Plans of the pipework in your area can be found at your local district council office.

I am moving home. Can I notify you about my change of address online?

Yes, by completing the relevant form. If a different company supplies your water, you will have to notify them about your change of address.

 

All Helpline Numbers are in no way associated with Wessex Water. We provide an online directory and call forwarding service which will connect you directly through to the Wessex Water customer service team.

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Dan TView all posts by Dan T

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