Affinity Water Contact Number

By Dan T on 03/02/2017 in Utilities

 0843 903 1213

Calls to this number will cost 7p per minute plus your phone providers access charge. This is a call connection service. We are not affiliated with Affinity Water.

Call the Affinity Water Contact Number Today

Call the Affinity Water Contact Number on 0843 903 1213When it comes to living safely and healthily, water is often mainly what you’ll need – billions of people worldwide depend upon fresh, clean and flowing water for indoor plumbing, drinking and more besides. For North West London citizens, Affinity Water helps to provide efficient and safe water supplies to homes all the way out to the Home Counties.

This means that there are more than a few people in need of Affinity Water support when they have concerns regarding their supply. The Affinity Water contact number can always be reached on 0843 903 1213 for both metered and non-metered accounts.

For general enquiries Affinity Water Customer Service is open Monday to Friday 7am – 8pm and Sat to Sun 8am – 4pm.

Reasons to Contact Affinity Water

If you live in the company’s catchment area, there is plenty that they can do for you. Without their supply, you may be left without clean running water, toilet or bathing facilities – so the importance of your water supply in your daily life should never go underestimated!

The Affinity Water helpline is set up and managed to ensure that existing customers can pay bills, report leaks, and even set up payment plans – the hotline, too, can be used to forward complaints where necessary. Here are just a few of the departments operating in the company today:

  • General Enquiries
  • Billing and Payments
  • Emergencies
  • Leakage Reporting
  • Water Supply
  • Account Management

These are just a few of the operations that the team contactless via the Affinity Water telephone number can help with – however, you can always use their fantastic online help desk to find more answers if you are not at risk of an emergency situation.

Frequently Asked Questions

I have a leak in my pipe work / plumbing – what do I do?

If you have any problems with your water supply, whether it is due to pressure, leakages or other maintenance issues, one call to the Affinity Water phone number is all you need.

You can call their dedicated team on 0843 903 1213, or if you are in the midst of an emergency situation regarding your supply, you too can call this number to receive help and guidance 24 hours a day, 7 days a week.

Alternatively, you can even tweet the company about a leak! Please see details on social media that we have included at the bottom of the page.

I need to make a payment arrangement for my bills, what can I do?

Affinity Water want to make sure that their customers receive safe, clean water at rates they can afford. Therefore, if you do find that you are struggling to settle a bill at any given time, you can always call their billing team or go online for further help – depending upon your payment history and current method of payment, you may even be allowed to spread the cost of your current services over several months.

What is the Affinity Water Phone Number

If you have a general enquiry you can call 0843 903 1213, if you struggle to get through on that number you can also try the below:

Water Supply Enquiries – 0345 357 2407

Bill & Account Enquiries (Non Metered) – 0345 357 2401

Bill & Account Enquiries (Metered) – 0345 357 2402

Emergencies 24/7 – 0345 357 2407

Other ways to contact Affinity Water


Affinity Water Address

Affinity Water Limited

Gambling Way



AL10 9EZ

Social Media

Offering a handy ‘tweet a leak’ service, you can contact the team through Twitter here.

About the Author

Dan TView all posts by Dan T


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