Sky Contact Number

By Dan T on 21/01/2017 in Telecoms, TV & Broadband

0843 168 0451

Calls to this number cost 7p per minute plus your phone provider’s access charge. This is a call connection service which will connect you to Sky customer services. We are not associated with Sky.

Call the Sky Contact Number Today

Sky is a telecommunications provider that specialises in television and broadband. It’s the UK’s biggest pay-TV broadcaster, boasting over 11 million customers.

There’s a range of departments and Sky customer service numbers to ensure that all consumers can get through to their relevant customer service agents. This huge company excels in various categories but most notably as a digital television and broadband internet provider. Formerly known as BskyB they are a company that has global reach and many are most familiar with their television channels such as Sky One, Sky News and Skysport 1,2 and 3.

This multi-layered company provides a number of departments and specialists for consumers, to ensure that any problems that may arise can be instantly solved. There are ways to get in touch about your television, the Internet and their other services.

Their experienced team can deal with all requests and offer customers the latest deals or bundles. For those unsure on what they can gain or what bundle to activate, their team will be able to determine this after just a few questions. Choose the correct Sky contact number to pick a department that is most relevant.

How can Sky Customer Services Help?

Call the Sky Contact Number on 0843 168 0451The most sufficient way of contacting Sky is by phone, it’s easier and more appropriate for resolving all problems. The best Sky phone number to use is 0843 168 0451. But as previously mentioned, there are many departments and experts at hand to help. Regardless of what problem a customer has, they will have their question answered.

Most people phone up to solve their Sky TV, Sky Internet, accounts, billing, problem resolving, Sky Talk, complaints, switching your Sky, moving home, changing package, Sky ID, Sky Go and cancelling the service. Whatever it is a customer needs answered, they will be able to get through to somebody who can help.

Reasons to Contact Sky Customer Service

New Sky Products

For those looking to score a deal on the latest bundle of documentaries or kids channels this is the department to contact. This Sky Sales contact number will directly connect the call and enable customers or new customers to discuss prices and different promotions that are currently active.

Sky Upgrade & Downgrade

Current Sky customers can get hold of the Sky team to add to their bundle or simply downgrade. Upgrading and downgrading service is made simple by phone.

Sky Faults

For anybody experiencing trouble with their channels, it is easy to get hold of the particular Sky Faults team. Sometimes in the unfortunate events of bad weather it can disrupt signals and reception, during these periods the sky faults team should be able to give you an estimated time of when your signal is likely to be back up and running.

Sky Engineer

If you are experiencing issues with your phone or broadband you will be able to speak with a sky engineer who can talk you through resolving the problem over the phone or if you need someone to come and take a look they will be able to log a ticket. You can call the Sky technical team on 0843 168 0451.

How to make a Sky Complaint

It’s never nice to make a complaint, but Sky is very efficient and they usually reply within 48 hours when contact via one of their contact forms online. You can even speak to a customer service adviser online ‘real time’, this service is only available Monday to Friday 08:30 am to 20:00 pm.

A complaint can be made via email or telephone, the quickest way to resolve an issue is to phone the Sky Complaints number and let them know what the problem is.

If you have experience downtime with a particular service or delayed installation of a new product you may get luck and be offered compensation or a reduced monthly bill.

About Sky

This company’s service in the UK dates back to 1989 and skyrocketed once securing digital television and the rights of Premier League football. There are now additional services to compliment their basic package, with movie channels, sports, video on demand, 3D and broadband.

Here’s a list of all the Sky channels:


  • Sky 1 (with plus one)
  • Sky 2
  • Sky Living (with plus one)
  • Sky Atlantic (with plus one)
  • Sky Arts
  • Sky 3D
  • Pick (with plus one)
  • Challenge (with plus one)
  • Real Lives (with plus one)
  • Sky Betting and Gaming
  • Lifetime (with plus one) (joint venture)
  • Comedy Central (with plus one) (joint venture)
  • Comedy Central Extra (with plus one) (joint venture)


  • Sky News
  • Sky News Arabia (joint venture)
  • Sky News Australia (joint venture)
  • Sky News Business Channel (joint venture)


  • Sky Sports 1
  • Sky Sports 2
  • Sky Sports 3
  • Sky Sports 4
  • Sky Sports 5
  • Sky Sports Mix
  • Sky Sports F1
  • Sky Sports News HQ
  • Sky Sports Box Office
  • At the Races (joint venture)


  • Sky Cinema Premiere (with plus one)
  • Sky Cinema Hits
  • Sky Cinema (Special)
  • Sky Cinema Disney
  • Sky Cinema Family
  • Sky Cinema Action
  • Sky Cinema Comedy
  • Sky Cinema Thriller
  • Sky Cinema Drama and Romance
  • Sky Cinema Select
  • Sky Cinema Box Office (19 channels)


  • History (with plus one) (joint venture)
  • H2 (joint venture)
  • CI (with plus one) (joint venture)


  • Nickelodeon (with plus one) (joint venture)
  • Nick Jr (with plus one) (joint venture)
  • Nick Jr Too (joint venture)
  • Nicktoons (joint venture)

Available Sky Bundles and Packages

Original Sky Bundle

The original bundle showcases a number of channels such as Sky Atlantic, Sky 1, FOX, E4, Dave and more. Their usual features all work such as record, pause and rewind shoes. It also includes their Sky Go service, which allows customers to watch channels on their go via their mobile device.


The variety package is a pick for those with a young family, it enables consumers to watch their favourite entertainment channels with the addition of children’s channels. In total this bundle brandishes over 60 channels and shows over 1900 kids’ shows.


The family deal includes over 300 box sets for a household to view with a number of series on demand. This offer includes 50 entertainment channels, Sky 3D and catch up TV.

Sky Movies

The option for a movie buff with over 1000 movies on demand. Movies are prioritised for this package and sometimes reach there 12 months before other customers have access. Each week there’s a new sky movie added, with options for all.

Sky Sports

This renowned broadcaster has the rights to a number of sporting organisations. It’s possible to watch football, F1, boxing, cricket and more. Sky host Premier League football, Sky Bet league, Capital One, F1 and Matchroom Boxing.

Sky Complete Package

There is over 50 channels in HD including racing, football and more. There are over 1000 movies and 300 box sets available, this is the package for those that don’t want to miss a thing.

What queries can the Sky Customer Service helpline assist me with?

Getting our questions answered does not always require a phone call and in the age of the Internet it’s easy to accumulate all the information that one could need. If anybody has a question about their sky service that does not warrant a phone call, then it might be worth looking at other frequently asked questions to see if somebody else has already had the same issue answered.

Frequently Asked Questions

When are Sky Customer Services open?

Before making a phone-call to Sky you may want to be sure they’re open. It’s likely that they are, you can call the Sky Contact Number on 0843 168 0451 Monday to Sunday 08:30 am – 23:30 pm.

Where is Sky Customer Service based?

The Sky team dealing with all customer needs are based in the UK, they are just outside the second city with their hub located in Coventry.

When are Sky football fixtures released?

There’s no certain date for Sky to release their football fixtures. Their partnership with the Premier League enables them to announce it when the league officially announce each date. Sky TV will usually release their fixtures and dates around June or July time.

Why Sky TV?

There’s no clear or precise answer to this frequently asked question, but many potential consumers wonder why it’s worth committing to Sky TV. As listed above, there are a whole range of bundles and packages to suit all. There are movies and channels for the kids, documentaries for doc advocates and a variety of sport or movies on demand.

Scroll through their official website to learn more about their service, or alternatively contact their official customer service team for more information.

Why is Sky TV jumping?

This should be a rare occurrence, but in a case of a channel jumping, the customer team should be contacted, or an engineer should be called out. Find the appropriate number for your issue and have it resolved.

What Channels Does Sky Have?

There’s a whole list of entertainment, sports, documentaries, kids and other channels above.

Should I get Sky TV?

This is a subjective matter, but Sky are known as the leading television provider. For anybody who likes the look of the bundles and packages mentioned above, this could be the company for you.

What Sports do Sky Show?

There’s a multitude of different sporting events available on Sky, with the inclusion of BBC and ITV, it already allows viewers to enjoy some football games, horse racing and tennis. But the package itself has the rights to Premier League, F1, rugby, cricket and other sports. Visit their website for more information on the sports shown on Sky Sports.

How Can I Cancel my Sky Contract?

Many consumers have asked how they cancel their sky service, downgrade or switch it. Firstly, work out if you’re sure that you wish to completely cancel the service or whether it’s worth downgrading and scrapping the channels you rarely watch. If so, contact the upgrade/downgrade service we discussed above.

You can also choose to switch address and maintain the package by phoning the main telephone number. If you wish to cancel then phone through to the customer service and ask to be put through to cancellations.

When Can I Get Sky Installed?

Once using their online service or customer service via phone to organise your Sky, an engineer will visit you shortly after. You’ll receive an email confirming the date and time.

Offers and Promotions

This esteemed business is one that does a lot of promotions and deals. A popular one is to recommend Sky to a friend and not only be rewarded but to introduce your friend for a better deal. They’re currently offering vouchers that enable customers to save 50% on the multi-screen service. The multi-screen allows a household to add another box set and for it to be watched in another room. There are also offers on different promos and money off on the Sky Cinema bundle.

Contact Details for This TV Provider

As well being able to get hold of the team via a phone call, there are other ways to get in touch with Sky and keeping up to date with their latest services or deals.

Social Media

They reach much of their audience through the new world of social media, it allows everybody to stay in touch with Sky and receive their latest competitions or deals without having to subscribe to anything. Find their official pages on Facebook and Twitter.

Sky Postal Address

If you prefer to write to sky you can send any written correspondence to the below address.

West Orchards Shopping Centre, West Orchards, Coventry CV1 1QX

Sky Media Office

123 Buckingham Palace Road, 2nd Floor, London SW1W 9SL

Sky Call Centre Opening Hours

You can call the Sky Contact Number Monday to Sunday 8:30am – 11:30pm.


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Dan TView all posts by Dan T


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