Tesco Mobile Contact Number

By Dan T on 28/01/2017 in Telecoms

 0843 903 1159

Calls will cost 7p per minute plus your phone provider’s access charge. We are not affiliated with Tesco Mobile, this is a call connection service.

Call the Tesco Mobile Contact Number Today

To speak with the Tesco mobile customer service team about an existing or new contract call the Tesco Mobile contact number on 0843 903 1159. Lines are open Monday to Friday 08:00 – 21:00, Saturday 08:00 – 20:00 and Sunday 10:00 – 18:00.

About Tesco Mobile

As well as running one of the best-known supermarket chains in the UK, Tesco have also been running their own mobile phone network for some time. Tesco Mobile support is available via 0843 903 1159 for anyone either registered with the network, or for anyone looking to join them.

Offering low call charges and flexible packages, they have quickly become one of the bigger choices in cheaper mobile contract providers, offering an alternative to providers who offer longer contracts and often more expensive services.

This being said, Tesco Mobile offer a wide range of handsets, SIM only deals and more besides, even getting into the world of 4G in recent years. The firm is dedicated to offering affordable calls, line rental and hardware to UK customers, and they have also tied the brand in with their supermarket chain and popular ClubCard rewards scheme. This means that existing customers may be able to earn points on purchases, credit top ups and more besides.

As Tesco Mobile runs a number of departments available for contact at any time, we have arranged a table of the most useful lines for you to call further down the page. This means that, regardless of which Tesco Mobile contact number you need to dial, you will be able to get through to a relevant member of staff in no time at all. Need technical support? Or maybe you need to make a payment – further details are below, regardless of the type of assistance you require.

Reasons to Contact Tesco Mobile

Your reasons for calling the Tesco Mobile contact number will depend entirely upon your own personal needs. Have you bought a phone handset in store and need help setting it up? Are you struggling to pay for your latest bill? Are you interested in taking out a new handset or upgrading your existing model?

No matter your needs nor wants, there will be a member of staff in the right department to help you. Before we run through the departments that the Tesco Mobile helpline currently operate under, here are just a few reasons why you may wish to call them today:

  • Sales and new customers
  • Top ups
  • Upgrades
  • Complaints
  • Technical difficulties
  • Rewards scheme enquiries
  • Deals and gift card offers
  • Insurance enquiries
  • Using your phone abroad
  • Family offers
  • Lost and stolen handsets
  • Information on using your new phone
  • Contract enquiries

The Tesco Mobile phone number covers a wide range of support areas and it is therefore no surprise that they have split their care team into various departments. These may be identified as follows:

  • Pay Monthly
  • Pay As You Go
  • Payments and Collections
  • Technical Support
  • Online Help
  • Lost and Stolen
  • Complaints

How to make a complaint

There may be occasions where you need to contact a member of the team for escalated support. Tesco Mobile offers a simple complaints procedure that allows all customers to air grievances as and when they may need to.

While you are encouraged to address any enquiries with their team on 0843 903 1159 at any time, you can also contact their complaints staff in writing either via their website or through the post. We have included details for you at the bottom of this page should you need to escalate matters further.

If you struggle to get through on the above number you can also try the official tesco mobile contact number on 0345 301 4455.

Alternative Ways to Contact Tesco Mobile




Tesco Mobile Limited

Dumers Lane




Social Media

You can get in touch with a representative in real-time via Twitter at any time.


Who provides Tesco Mobile’s network?

Many smaller networks ‘piggyback’ off bigger providers through contractual agreements. This ensures that smaller firms can offer customers deals and packages tailored to a whole different audience. Tesco’s mobile services are provided via O2, who ensure that the network can provide 2G, 3G and 4G to their separate customer base.

I’m having problems getting a signal, how can I check my coverage?

Handily, Tesco Mobile’s website has a simple coverage checker for you to use should you ever notice a drop in signal which doesn’t normally occur. While strong weather and some building coverage can be to blame for a loss of signal at times, there may be other reasons why you lose signal strength. This could be due to ongoing maintenance at local masts, or even due to technical faults.

The good news is, however, that the coverage checker will give you a better idea of what’s happening with your local signal before you need to call the Tesco Mobile telephone number on 0843 903 1159 for advice.

What does Tesco’s mobile insurance cover?

Provided with all new pay monthly phones and services, Tesco’s insurance policy covers you for loss, theft, malicious or accidental damage, use by family or friends, breakdown beyond warranty and even pet damage. This means that your handset is safe and covered by their wide-reaching policy – meaning that you may even benefit from a next-day replacement depending on when you call in.

However, the policy does not cover for circumstances such as cosmetic damage or subsequent claims – and if any faults arise during your warranty period, you must contact the handset’s manufacturer.

What are the opening times for me to contact Tesco Mobile?

The network’s general helpline teams are available seven days a week – from 8am to 9pm Monday to Friday, 8am to 8pm Saturday, and from 10am to 6pm on Sunday. These times cover general enquiries, technical support, sales and upgrades – other departmental opening times may vary.

However, general support is available via the main Tesco Mobile telephone number every day of the week.

Where are the network’s call centre staff based?

Tesco Mobile support staff are UK based, and are available for contact 365 days a year.

Where is my local Tesco Mobile shop?

You may well have a Tesco supermarket near you with a dedicated mobile storefront! All you need to do is use the supermarket’s main website to locate a mobile store near you – meaning that if you’d prefer to have a look at handsets on offer, or need support from staff face-to-face, you can simply pop in to your local Tesco.


All Helpline Numbers are in no way associated with Tesco Mobile, we provide an online directory and call forwarding service which will connect you directly through to Tesco Mobile. All information can be found freely in the public domain.

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Dan TView all posts by Dan T


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