Calls to the UK Mail contact number will cost 7p per minute plus your phone provider’s access charge. This is a call connection service, we are not affiliated with UK Mail.
UK Mail Contact Number
Previously known as Business Post, UK Mail is one of the biggest postal operators in the UK, delivering and collecting more than 3 billion mail items every year. However, they don’t operate in the UK alone, they are part of the Deutsche Post DHL Group which covers over 220 countries worldwide.
If you need support or have a query, you can use the UK Mail helpline 0843 903 1163 which will enable you to talk directly to one of their helpful member of staff and receive assistance. You will need your consignment number and delivery postcode when you get through.
Alternatively, there is a contact form on the UK Mail website that you can fill in. You can choose a reason for contact from the dropdown menu to ensure your time is not wasted by talking to a person from the wrong department. Options include:
- Help with my parcel delivery.
- Help with collections.
- Sales enquiry.
- Driver job application.
- General customer care.
UK Mail Customer Service Opening Times
You can call the UK Mail phone number Monday to Friday 07:00 – 20:00 and Saturday 08:00 – midnight. If you struggle to get through on the above number you can also try 02476 937770.
Products & Services
UK Mail offer a range of parcel services and they understand that choosing the right delivery option is imperative. See below for further details.
Pre 9am, 10:30am and Noon – This time sensitive delivery service can ensure your good get to their location at the right time.
Next Day – Does what it says on the tin. Your item will be delivered by the end of the next working day.
Saturday Delivery – This is a convenient weekend shipping solution. Options for pre 9am and 10:30 am Saturday delivery are available too.
Returns – Items can be collected from the recipient and returned back to you, or an address of your choice.
International – UK Mail (via their trusted international partners) can now deliver to over 160 countries.
Frequently Asked Questions
What is my consignment number?
This is the tracking number allocated to your parcel. It is topically 14 digits long.
Can I track my parcel?
Yes, via the UK Mail website.
How can I change my delivery address?
To do this, you’ll need to contact the sender of the parcel directly.
Can you notify me when my driver is about to deliver?
Yes, on the day of the delivery you can choose to receive a ‘You’re Next’ notification. When the driver is one stop away.
Find a UK Mail Depot
If you need help finding a UK Mail depot in your area, you can use the handy ‘Find a Depot’ tool on their website. Simply enter your postcode to find the nearest depot to you. Alternatively you can call the UK Mail contact number on 0843 903 1163.
If you’d prefer not call the UK Mail helpline, you can contact them via Twitter. Their account operates between 08:00 and 17:00, Monday to Friday and this is a prompt way of getting the assistance you need. UK Mail also have a Facebook page that you can contact between 07:00 and 22:00, Monday to Friday.
All Helpline Numbers are in no way associated with UK Mail.